FAQ

Frequently Asked Questions

Find answers to common questions about cotton bag orders, wholesale pricing, custom printing, shipping, returns, and more. If you don't see your question here, contact the Cotton Valle team.

Orders & Wholesale

Does Cotton Valle support wholesale orders?

Yes. Cotton Valle supports wholesale and bulk inquiries for cotton and canvas bags. Buyers can share bag type, target quantity, logo artwork, and destination market to request a quotation.

What is the minimum order quantity?

MOQ varies by product type, fabric weight, and customization requirements. Cotton Valle offers flexible MOQ options with sampling support available before bulk production.

How do I request a quote?

Use the quote form on our website, email us, or reach out via WhatsApp. Include bag type, estimated quantity, logo artwork, fabric weight, printing method, packaging needs, and delivery destination.

Do you provide samples?

Yes. Sampling support is available so you can verify fabric quality, print accuracy, and construction before committing to bulk production.

Customization & Printing

What printing methods are available?

Screen print, DTG (direct-to-garment), and heat transfer printing are available depending on your artwork, fabric type, and order quantity.

Can I customize the bag size and design?

Custom size, handle length, gusset depth, and construction details may be available depending on order quantity. Contact Cotton Valle with your specifications.

Can you do custom packaging?

Custom packaging including individual polybags, hangtags, inner labels, and carton marks may be available for qualified bulk orders.

What fabric options do you offer?

Cotton Valle offers 5oz, 6oz, and 8oz cotton, canvas, organic cotton, and jute. Each fabric has different characteristics suitable for different use cases.

Shipping & Returns

Do you ship internationally?

Yes. Cotton Valle supports global shipping with export-ready packaging. Delivery timelines depend on order quantity and destination.

How long does delivery take?

Production and delivery lead times depend on order quantity, customization complexity, and destination. An estimated timeline is provided with your quotation.

What is the return policy?

Returns are evaluated case by case. Custom-printed or custom-sized orders are generally non-returnable unless damaged or defective. Please review our Returns page for details.

What if my order arrives damaged?

If your order arrives damaged, please contact Cotton Valle within 7 days of delivery with photos of the damage. We will review and provide a suitable resolution.